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The Amazon Management System

The Amazon Management System reveals the six building blocks behind Amazon’s trillion-dollar success, from its customer-obsessed model and talent engine to its AI-driven data systems and Day-1 culture. Ram Charan and Julia Yang break down the ultimate digital engine that powers Amazon’s growth and show how any company can adopt it. With practical insights, this book serves as a blueprint for winning in an era of nonstop innovation.

Themes
Amazon’s Growth Playbook
Six Building Blocks of Digital Success
Innovation and Culture
The Amazon Management System
  • Bob Dilenschneider, CEO of The Dilenschneider Group

    “Ram Charan, one of the smartest people out there today, delivers a level of insight and wisdom that can be found nowhere else. The lessons he offers are exceptional. If success is a goal for you, read this book and then share it with your closest friend.”

  • Larry Bossidy, former CEO of Honeywell

    “Some sound, valuable and timely insights from Charan and his partner on how to effectively deal with current and potentially insidious effects from inflation. A necessary read led by a renowned savvy veteran.”

  • Raj Ratnakar, SVP and CSO of DuPont

    “A must-read book for today’s CXOs – since most have never had experience delivering results in high inflation environments. Drawing on learnings from their multi-decade experience and from extensive research into the current business world, Ram & Geri clearly articulate 2nd and 3rd order impacts of inflation (beyond the obvious cost-price relationship), and offer empirically proven and practical solutions that are useful to businesses in all industries.”

  • Fred Hassan, Director of Warburg Pincus

    “Ram is among the world’s top business thinkers. Many of the world’s best CEOs have benefitted from Ram’s wisdom. As we enter this era of lurching change, please read Ram’s insights on leading through inflation to reinvent your own approach to this contemporary challenge.”

  • Kirkus Reviews

    "Over the course of this book, readers will find that it is not written for academic economists but for business leaders looking to weather a gathering storm and become stronger in its aftermath. For those who may be looking for a quick primer on a prohibitively difficult subject, one could hardly do better than this one.

The Amazon Management System

"It is your job as a leader to steer the company through inflation, whether or not you have practice at it. That means fully understanding how inflation touches every part of the business and enlisting the help of others in the company to combat it. Hunkering down until the Federal Reserve fixes things is not a viable plan..."

The Amazon Management System
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